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Privacy Policy

General

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and protect your details when you use our website or hire our services.

Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Event details

  • Payment information

We also collect website usage data through cookies to improve our services.

How We Use Your Information

We use your personal information to:

  • Process hire bookings and quote requests

  • Arrange delivery and setup services

  • Communicate with you about your booking

  • Send invoices and payment confirmations

  • Improve our website and customer service

Sharing Your Information

We do not sell your information. We may share it with trusted partners who help us provide services (for example, payment processors or delivery providers). These partners are required to protect your data.

We may also disclose information if required by law.

Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Data may be stored electronically on secure servers.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it’s inaccurate. Contact us using the details below.

Cookies and Website Data

Our website uses cookies to improve your experience. Cookies help us understand website traffic and usage patterns. You can disable cookies in your browser settings if you prefer.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

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